Terms and Conditions

Please read these terms and conditions carefully before using our services.

By using our website or submitting visa applications through Swift Borders, you acknowledge that you have read and agreed to these Terms & Conditions.

1. Refund Policy

Refunds are available under specific conditions. Once a visa application has been processed or submitted, no refunds will be provided. If cancellation occurs before processing, a partial refund may be granted, subject to an administrative fee. Refund requests must be submitted via email.

2. Processing Time

Processing times for visa applications are estimates based on information provided by consulates. Delays or rejections by consulates are beyond our control. We are not responsible for any losses resulting from visa processing delays or denials.

3. Fees & Payments

By using our services, you agree to pay all applicable fees. Prices and processing fees may change without prior notice. Payment must be made in full before processing begins.

4. Service Description

We strive to provide accurate and up-to-date service descriptions. However, government regulations and consulate requirements may change without notice. We are not responsible for any inaccuracies or outdated information.

5. OFAC Sanctioned Countries

Due to regulatory restrictions, we cannot provide visa services for individuals from OFAC-sanctioned countries, including but not limited to Iran, North Korea, Syria, and Sudan.

6. Privacy

Your use of this website is also governed by our Privacy Policy, which forms part of these Terms & Conditions.

7. Communication

By using our services, you consent to receiving communications from us via email, phone, or other electronic means regarding your applications and related services.

8. Intellectual Property

All website content, including text, graphics, logos, and software, is the property of Swift Borders and is protected by copyright and trademark laws. Unauthorized reproduction or distribution is strictly prohibited.

9. Indemnification

You agree to indemnify and hold Swift Borders and its affiliates harmless from any claims or damages resulting from your use of our services or violation of these Terms & Conditions.

10. Termination

We reserve the right to terminate access to our website or services at any time without prior notice.

11. Governing Law

These Terms & Conditions shall be governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be resolved through arbitration or legal proceedings within the appropriate jurisdiction.

12. Changes to Terms & Conditions

These terms and conditions may be updated periodically without prior notice. It is your responsibility to review them regularly to stay informed of any changes.

Change Residency

Enter your Country of Residence